Privacy Policy

Last Updated: 2025-03-12

We value your privacy

Montenegro Adventure (“we,” “us,” or “our”) operates montenegroadventure.travel. We are committed to protecting your privacy and handling your data responsibly in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. What Data We Collect

We may collect and process the following information:

A. Personal Data (Provided by You)

  • Contact details (name, email, phone number)
  • Booking/payment information (via Stripe)
  • Travel preferences & special requests
  • Communication records (emails, inquiries)

B. Automatically Collected Data

  • Stripe (payment processing, fraud prevention)
  • Google Analytics (anonymous traffic analysis)
  • Facebook Pixel (ad performance tracking)
  • YouTube Embeds (viewing behavior if interacted with)

2. How We Use Your Data

Purpose Legal Basis
Process bookings & payments Contractual necessity
Customer support & inquiries Legitimate interest
Improve website experience Consent (for optional cookies)
Marketing & retargeting ads Consent (where applicable)

3. Third-Party Data Sharing

We only share data when necessary with:

✅ Stripe – Secure payment processing (Privacy Policy)
✅ Google Analytics – Website analytics (Opt-Out)
✅ Meta (Facebook Pixel) – Ad performance (Opt-Out)
✅ YouTube – Embedded video content (Google Policies)

We never sell your personal data.

4. Your Rights Under GDPR

You have the right to:

  • Access, correct, or delete your data
  • Withdraw consent (for marketing/cookies)
  • Port your data (request a copy)
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: info@montenegroadventure.travel

5. Cookie Policy

We use essential (Stripe) and optional (analytics, ads) cookies. Manage preferences via:

  • Browser settings
  • Our Cookie Consent Banner

6. Data Retention & Security

  • Personal data is stored only as long as necessary for bookings or legal obligations.
  • We implement SSL encryption, firewalls, and restricted access to protect your data.

7. Updates & Contact

We may update this policy periodically. Significant changes will be notified via email or website notice.

Questions? Contact:
???? info@montenegroadventure.travel
???? Prencanska 17, 84210 Pljevlja, Montenegro

GDPR

  • Privacy Policy
  • Essential
  • Analytics
  • Meta
  • YouTube

Privacy Policy

Montenegro Adventure uses cookies to enhance your browsing experience, analyze site traffic (via Google Analytics), and process payments securely (via Stripe). By clicking ‘Accept,’ you consent to all cookies. You can manage your preferences or learn more in our Privacy Policy.

Essential

To process your bookings and payments securely, we use Stripe – a trusted global payment platform. Stripe places essential cookies to ensure transaction security. These cookies contain no personal payment details (like card numbers).

Analytics

We use Google Analytics to understand how visitors interact with our site through cookies like _ga and _gid. These help us analyze traffic patterns, popular tour pages, and user behavior – allowing us to improve your experience.

Meta

We use Facebook Pixel to measure ad performance, optimize campaigns, and deliver relevant offers on Meta platforms. Data collected includes actions taken (e.g., page views, bookings) and is shared with Meta per their Data Policy.

YouTube

When you interact with embedded videos, YouTube cookies may be set (e.g. watch or click). These track viewing behavior to personalize recommendations and are governed by Google’s Privacy Policy.